Return Policy
Last Update: 20-05-2025
At Usman Travels, we strive to provide the best travel experiences and customer service. To ensure a smooth process for refunds, please adhere to the following policy:
Full Refund: If you wish to cancel your travel plans and request a refund, you must apply for the refund at least 3 months prior to your scheduled travel date. In this case, you will be eligible for a 100% refund of the amount paid.
Partial Refund: If you request a refund between 40 days and 3 months before your scheduled travel date, you will be eligible for a 50% refund of the amount paid.
No Refund: Refund requests made within 40 days of the scheduled travel date will not be eligible for any refund.
Please ensure that your refund requests are made within the specified timeframes to receive the appropriate refund. We appreciate your understanding and cooperation.
For any questions or further assistance, please contact our customer service team.
Best regards,
Usman Travels